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Returns


At glomamaco, we carefully inspect each and every item to make sure it's in perfect condition before it lands in your hands. We want you to be happy and to love your purchase. 

Sometimes, things we buy online, don't fit the way we want them to, or aren't as described. We get that. That's why we offer a 14 day returns policy.

We ask that you choose carefully - we highly recommend you refer to the sizing chart, and measure yourself correctly.

RETURNS POLICY

In the event that you would like to return your purchase, please contact us at hello@glomamaco.com within 14 days of receiving your item.

Choose between a store credit or a refund.  Due to the high demand and boutique nature of our product, we are unable to offer exchanges, or holds.

To be eligible for a refund or store credit, all items must be unused and in the same condition that you received it. Items must not be worn, washed, damaged or altered.  They must also be in the original packaging with the tags still in place. If this is not the case, unfortunately, we will not accept the return.

Please note: we can not return the cost of shipping.

Sale items can not be returned.

Make sure you enclose the invoice with the return. On it, please indicate the reason for your return (eg. faulty).

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.  We will also notify you of the approval or rejection of your return.

SHIPPING
To return your product, please mail the item to:

AUSTRALIA
Attention: Melissa - glomamaco
Address:  Parcel Locker 10160 80517
67 Bourke Road
Clarinda, VIC 3169

OR

HONG KONG
Attention: An - glomamaco
Address:  MCN: 0007 1728 (KTN)

You will be responsible for costs associated with tracked shipping for your return. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

If you have any questions regarding a return, please contact us at hello@glomamaco.com